Frequently Asked Questions
How do you guarantee the quality of your products?
Our products are manufactured according to rigorous quality standards and contain only carefully selected ingredients to nourish and enhance your skin. We collaborate with renowned manufacturers and ensure that our products meet the highest requirements. If you are not satisfied with the quality of a product, you benefit from a 14-day money-back guarantee.
What if I have sensitive skin?
Many of our products are specially formulated for sensitive skin and contain gentle, non-irritating ingredients. However, we recommend performing a patch test before first use to check for any adverse reaction. For any questions regarding a product and its suitability for sensitive skin, please contact our customer service.
Are your products cruelty-free?
Yes, all our products are guaranteed cruelty-free. We are committed to ethical manufacturing practices and ensuring that our products are developed without animal testing. Our entire range is also vegan, meaning it contains no animal-derived ingredients.
Is there a money-back guarantee?
Yes, we offer a 30-day money-back guarantee on all our products. If a product doesn't suit you or meet your expectations, you can return it within this period and receive a full refund. Returned products must be in their original packaging and unused.